Labs

Use of this site is subject to express terms of use.

Frequently Asked Questions about Business Objects Labs:

  1. What is a Business Objects Labs technology?

    Business Objects labs showcases a few of our favorite ideas that aren't quite ready for prime time. Your feedback can help us improve them. Please play with these prototypes and send your comments directly to the Labs.
  2. What are the terms and conditions for using Business Objects Labs technology?

    Please note that the software and services provided on this site are experimental in nature and have not been tested in any manner. Carefully review the complete software license for Labs zone software. Business Objects, the Labs, and any third party who makes its software available in conjunction with or through the Software disclaims any responsibility for any harm resulting from your use of the Software. THE SOFTWARE AND ANY THIRD PARTY SOFTWARE MADE AVAILABLE IN CONJUNCTION WITH OR THROUGH THE SOFTWARE ARE PROVIDED "AS IS," WITH NO WARRANTIES WHATSOEVER. Business Objects has no duty of reasonable care, or lack of negligence, and is not obligated to (and will not) provide technical support for this software. You may use this software for any non-commercial purpose, subject to the restrictions in terms of use for this software. You may not use or distribute this software or any derivative works in any form for commercial purposes.
  3. How can I download a Business Objects Labs’ technology?

    You can download by going to labs.businessobjects.com and following the steps for accessing and downloading Labs prototype software.
  4. How do I obtain a license to use a Business Objects Labs’ technology?

    Please note that the software and services provided on this site are experimental in nature and have not been tested in any manner. Carefully review the complete software license for Labs zone software.
  5. Do I have to pay for a license to use a Business Objects Labs’ technology.

    These components are available free of charge in exchange for your valuable feedback on their efficacy. While the company will not charge for these specific software components, with your feedback some of them may “graduate” and be evolved into versions that become commercial product for which Business Objects may charge license fees.
  6. What if I am satisfied by my trial use and want a commercial license for a Business Objects Labs’ technology?

    If you would like to license a Business Objects Labs’ technology you may send your request to feedback.labs@businessobjects.com.
  7. How can I stay up to date on Business Objects Labs’ technology?

    Business Objects Labs provides the ability to subscribe to really Simple Syndication (RSS) feeds from the labs zone.
  8. What if I have questions about a technology? What type of support is provided for a Business Objects Labs’ technology?

    You may ask questions or provide feedback on features and bugs by sending email to feedback.labs@businessobjects.com. Business Objects has no duty of reasonable care, or lack of negligence, and is not obligated to (and will not) provide technical support for this software. The use of these software components is governed by express Labs software license and there are no warranties expressed or implied in their availability on this site.
  9. How do I report any bugs I find in a technology or suggest additional features?

    You may ask questions or provide feedback on features and bugs by sending email to feedback.labs@businessobjects.com.
  10. How often are a Business Objects Labs’ technologies updated?

    Components may or may not be updated depending on resource availability and on user feedback.
  11. What happens when a Business Objects Labs’ technology has graduated or retired?

    Graduates of the Labs zone will be removed from the web site and no longer be available for download.
  12. What are the support implications of using these in production?

    Business Objects has no duty of reasonable care, or lack of negligence, and is not obligated to (and will not) provide technical support for this software. The use of these software components is governed by express Labs terms of use and there are no warranties expressed or implied in their availability on this site.
  13. Assuming these are free to download, will Business Objects charge for these later?

    These components are available free of charge in exchange for your valuable feedback on their efficacy. While the company will not charge for these specific software components, with your feedback some of them may “graduate” and be evolved into versions that become commercial product for which Business Objects may charge license fees.
  14. Will Business Objects commit to bug fixing these components?

    While the Labs will do it best to enhance these components based on your feedback, use of these software components is governed by express Labs software license and there are no warranties expressed or implied in their availability on this site. This means there is no commitment to provide bug fixes for these components.
  15. What about Technical Support? If the product is available as a free download, will we receive technical support for the product once we start using it?

    Technical support is not available for these components. Customers who want to enhance or change to these software components may contact Global Services to request a professional services engagement for this purpose.
  16. When will Query as a Web Service and Mobile BI Viewer be available and how can I get these components?

    These components are available as downloads to the public starting May 3rd when the labs.businessobjects.com web page goes live.
  17. Does it have a price?

    These software downloads are available for download and use free of charge.
  18. How can Business Objects customers obtain these components?

    Customers can download Labs components from labs.businessobjects.com starting May 3rd.
  19. Who can I talk to about these components if I have more questions?

    This is labs "Alpha" software with a specific software license. Send enhancement feedback to the Labs .
  20. What is the process for providing feedback on functionality and enhancement ideas?

    Send feedback to the Labs email. There will also be a Labs feedback forum starting in early June.
  21. How can I have these components integrated into my sales demonstrations?

    The Business Objects demo team is aware of all the Labs components and has committed to making many of them available on the corporate demo image release such that all Sales Consultants can show these demonstrations.